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Please read these Terms of Use carefully before using our website www.yoshiya..com.sg (“site”) so that you are aware of your legal rights and obligations with respect to Yoshiya (“Yoshiya”, “we”, “our” or “us”).

By accessing this site and/or using the services, you hereby agree:

  1. that you have read and agree to be legally bound by these Terms of Use; and

  2. that you are the user of the site and are 18 years or above.  Alcohol listings on the site are intended for those who are 18 years or above, and may only be purchased by those who are 18 years and above.

If you do not accept these Terms of Use, please leave the site and/or discontinue use of the services immediately.

We reserve the right to limit the quantity per purchase. Subject to product availability. Some items may not exactly match the photos and illustrations. Not responsible for typographical and print errors. Prices are subjected to changes without notice.

Site and Services

1.The Site is owned and maintained by Yoshiya.  

2.Yoshiya operates an online Japanese store through the Site, which offers one or more of the following features and services (each a “service” and collectively the “services”), mainly for the browsing and purchasing of Japanese products.

3.Yoshiya reserves the right to change, modify, suspend or discontinue the whole or any portion of the services, site at any time.  We may also impose limits on certain features or restrict your access to parts or the entire services or site without notice or liability.

Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the Singapore and other copyright laws, and is the property of Yoshiya. The collective work includes works that are licensed to Yoshiya. Copyright 2016,YOSHIYA ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Yoshiya or purchasing Yoshiya products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Yoshiya or to purchase Yoshiya products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Yoshiya. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks
All trademarks, service marks and trade names of Yoshiya used in the site are trademarks or registered trademarks of Yoshiya.

Notice
Yoshiya may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Yoshiya.

Account Information

  1. To access certain parts of the site, you will be required to sign-up for an account with Yoshiya(“Account”) and select a user name ("User Name") and password ("Password").

  2. You are solely responsible for safeguarding and maintaining the confidentiality of your User Name and Password. You agree not to:

    1. share or permit others to use your Account or Password; or

    2. assign or transfer your Account to any other person or entity.

  3. You shall be bound by and responsible for all communications and online activity transmitted or conducted through the use of your Account. Yoshiya shall have no responsibility or liability for any loss, damage, cost, expenses, or liabilities arising as a result of or in connection with the wrongful or fraudulent use of your Account.  If you are aware of any actual or suspected unauthorised use(s) of your Account, or loss, theft, or unauthorised disclosure of your Password, please promptly notify us.  You may not authorize others to use your user account, and you may not assign or otherwise transfer your user account to any other person or entity

  1. Each household or delivery address may only register one (1) Account. Multiple Account(s) registering the same delivery address may be permitted at our sole discretion.

  2. Please provide accurate, complete, and up-to-date information required for your Account. You may at any time change or update your Account information.

  3. Where a delivery address is associated with multiple Account(s) without our written authorisation, or fraudulent or wrongful use of an Account is detected or suspected, we reserve the right at our sole discretion and without liability, and without prejudice to our other rights and remedies under this Agreement or at law, to immediately:

    1. cancel any orders placed through such Account(s);

    2. cancel or invalidate any credits or discount vouchers, coupons or codes awarded to or used by such Account(s) and charge full price for items purchased;  

    3. prohibit such Account(s) or persons from participating in any promotions, contests or surveys of RedMart; and/or

    4. merge, suspend and/or terminate Account(s).

Orders, Pricing & Payments

  1. Delivery areas

At present, Yoshiya delivers to most areas in mainland Singapore, but not certain areas. You may also contact us to check on our delivery coverage.  Yoshiya will only process and accept orders within our delivery coverage.

  1. Orders

  1. All orders made by you shall be deemed to be an offer made by you to purchase the selected product(s) and quantities set out in your order upon these Terms of Use.  All orders shall be subject to acceptance by Yoshiya.  Processing of payment for an order shall not in itself constitute acceptance of the order by Yoshiya, provided that where an order for any product(s) is rejected or cancelled by Yoshiya, any payment made for such order shall be reversed or refunded by Yoshiya in accordance with our prevailing refund policy at such time.

  2. All orders made by you are subject to stock availability.  Yoshiya reserves the right to cancel, amend or reject your order in whole or in part, at any time and without liability or compensation, where any product is out of stock, damaged or spoilt, or unavailable for any other reason. Yoshiya reserves the right to limit your order or the quantity of a particular product you may order.

  1. Product Information, Pricing and Payment

  1. A minimum order of $100 is needed to qualify for free delivery. Otherwise a delivery fee of $20 will apply.

  2. All product prices are shown in Singapore dollars and are inclusive of Goods and Services Tax. Prices of products may change from time to time and any promotional discounts or offers may also be withdrawn at any time without notice.

       b. Payment for all orders shall be made in Singapore dollars (SGD).

  1. We only accept payment by Cash on Delivery. You may select "Cash on Delivery" as payment method on the first page of the Shopping Bag. Payment by Cash on Delivery will incur an additional cost. Payment by cheque is not accepted.

  2. Yoshiya will not process orders that attempt to use an incorrect. We will make our best efforts to contact you if this occurs.

  3. If you would like to have the order re-shipped, then you should pay the price of the shipping costs, etc.

Deliveries & Returns

  1. Deliveries

    1. Delivery slots are subject to availability.

    2. Yoshiya will daily deliver at 12pm-4pm, please ensure that someone is at home for collecting.  Delivery 1 working day. Sunday and Public Holiday off.

    3. Yoshiya will endeavour to deliver the products to your delivery address within the delivery time, but does not and cannot guarantee that the delivery time frames will be met as there may be factors outside of our control which may result in early or delayed deliveries such as weather, traffic, haze, etc.  You agree that Yoshiya shall not be liable for any deliveries made outside the delivery time frame.

    4. Please notify Yoshiya immediately of any change to your delivery address, date or time of delivery, or contact number.  Any changes in the delivery address or date or time of delivery after the submission of your order may incur an administrative charge of S$10.00.  

    5. Yoshiya uses proprietary cooling systems to maintain the quality and integrity of your products.  To maintain the integrity of products after delivery, we recommend that you immediately refrigerate or free perishable items.

    6. If the delivery includes alcoholic drinks, which may not be delivered to a minor, please ensure a person of 18 years of age or older with appropriate identification is present to take delivery of the alcoholic drinks or other items. Yoshiya reserves the right not to deliver any age-restricted product to anyone who is, or appears to be under, the age of 18 years old, and to charge the Customer an additional re-delivery fee of S$10.00.  Yoshiya also reserves the right to refuse to deliver any alcohol to any person who is, or appears to be, under the influence of either alcohol or drugs.  You agree that if any applicable legal requirements for the delivery of alcohol are not met, Yoshiya reserves the right to cancel the alcohol-related portion of your order.

  2. Returns

    1. We ask that you please check your order upon delivery. If there is any damaged or incorrect product(s) (including delivery of additional product(s) not ordered by you), please contact us immediately.